About Us
Better Everyday Coaching Inc. is a vibrant team of improvement experts committed to unleashing the power of continuous improvement across a variety of industries. Each of our coaches have over 15 years of hands-on partnership experience, mentoring and driving continuous improvement in organizations.
Our Beliefs & Values
At the heart of Better Everyday Coaching’s philosophy is the belief that "People drive improvement" and that “A company’s overall vision must be achieved through People.”
We value fostering partnership with teams, igniting collaboration, and co-designing simple, tailored, human-centered solutions that enhance operational efficiency and effectiveness.
Through a combination of hands-on methodologies and cutting edge technologies, we guide organizations in designing and implementing sustainable improvements that align with their values and strategic priorities.
Business Sectors
We have experience across many business sectors, including:
Healthcare
Floral and Horticulture
Municipal Government
Information Technology
Manufacturing
Health Regulator
Digital Marketplace
Retail Supply Chain
The Team
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Rick Chen
Founder and Improvement Coach with 17 years of expertise in conducting comprehensive process reviews. As a seasoned Lean Black Belt, with deep knowledge of the Toyota Production System, project and risk management, and people development, Rick has made waves across a variety of industries—from health regulatory to healthcare and municipal government to digital marketplaces, greenhouse farming, and manufacturing.
Carl Reid
Improvement Coach
Leo Chan
Innovation Coach
Our Projects
Meaningful and practical improvements made through play, muscle memory and the scientific method.
Our Clients
Driving continuous improvement in organizations—from regulatory bodies and healthcare to retail supply chains, manufacturing, and digital marketplaces.
Our Partners
