Take a shortcut to meet a deadline or ensure quality for your customers?

A team faced a tough decision: take a shortcut to meet a deadline or ensure quality for their customers. Following their guiding principle, "We will not overcommit," they chose to invest extra time to deliver the best product. In the end, their customers were thrilled, trust grew, and the team felt proud of sticking to their values.

Simple guiding principles are rules that help teams make good decisions and stay focused on what’s important. They hold meaning and reminds a team how they agreed to act.

How do you develop your SGP?